ABOUT US

FAQ


Question

What is your MOQ?


Answer

Our standard MOQ is 1-5 pcs per model. However, for the first trial order, we are flexible and can support a lower MOQ to help you test the market.Please note that the unit price may be slightly higher due to production costs.

Question

What certifications do your products have?


Answer

Our products comply with international standards and can provide certifications such as RoHS / FCC / FDA (depending on product type).

Question

Can you support certification for our market?


Answer

Yes, we can support custom certification according to your market requirements. Certification cost and lead time will be discussed separately.

Question

Can you provide samples?


Answer

Yes, samples are available. We recommend samples for quality evaluation and market testing before placing a bulk order.

Question

What is the sample lead time?


Answer

Sample lead time is usually 3–7 working days, depending on product complexity and customization requirements.

Question

Is the sample free?


Answer

For standard samples, the sample cost may be refunded after bulk order confirmation. Custom samples are charged accordingly.

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